|  | |
info@toner4sale.com
Toner4sale.com
8 Buchanan, Irvine, CA 92620
For Customer Service:
Phone: (562) 229-0306
Fax: (949) 743-5429
Email: info@toner4sale.com
Mon-Sat 8am - 5pm (Pacific Time)
About The
Company | Place an Order | Secure Shopping | Shipping
| Warranty |
Returns | Disclaimer
About the Company:
We've been in the imaging industry for 20 years(since 1988), specializing in office machine repair service and imaging supplies. Toner4sale.com was launched in 2004. We are your one-stop-shop for OEM original brand and premium compatible copier, printer, and fax supplies.
We have developed build specifications for our new compatible product line using only the highest quality components. Toner4sale.com compatible cartridges are manufactured by world respected manufacturers with a ISO 9001/14001 certified and STMC(Standardized Test Methods Committee) compliant facility. We consider customer service to be a top priority and focus on providing personalized service to satisfy your specific needs.
 Please see our Compatible Product Line.
How to
place your order
1. Online Shopping Cart
Search and order directly online
using our Yahoo secure shopping cart.
Is Yahoo! Shopping secure?
2. Order by E-mail
E-mail your purchase order to
customerservice@toner4sale.com
3. Order by Fax
Fax your purchase order to 949-743-5429
4. Order over the Phone / 562-229-0306
You may order by telephone but we highly recommend you to place the order on your online shopping cart due to our high phone volume. Your order will be processed more accurately, faster and be completely secure if you do it online.
5. Using a Purchase Order - Net 30 Days Account
We accept purchase orders from only School Districts, Governmental Agencies, Hospitals and Large Corporations. To place an order using a purchase order, simply proceed through checkout, select "Purchase Order" as your payment method and enter the purchase order number in the box provided. Your first purchase order will be held until we receive a signed copy of your purchase order on your letterhead. All first purchase orders are subject to approval and are on net 30 days.
You will be notified via email of your Toner4sale.com account status within 2 business days.
Secure Shopping:
This is a Yahoo! Store, most technically expert
Internet Companies, From the instant you enter our Shopping Cart,
you are on a Yahoo! Secure Server, utilizing SSL (Secure Socket Layer) technology which protects your credit card and personal information
by encryption when transmitted to our credit card processor and is stored in a secure environment.
This means your credit card number
is scrambled during the transaction process and, unlike in a traditional store, no human ever comes into contact with your credit card number
during the approval process.
Additional security measures have been taken so that your credit card information is deleted from our servers after
30-days of your transaction to further protect your privacy.
Information Privacy Guarantee:
Toner4sale.com
does not and will not sell or rent your personal information to any outside parties. Any relevant information submitted by you will
be privately held by Toner4sale.com.
.
Yahoo! Shopping Buyer Protection:
As a long
standing member of Yahoo! Shopping we have also earned the Yahoo! Shopping Buyer
Protection Seal
which indicates that purchases made through Yahoo! Shopping at that merchant's
site are protected from some types of fraud by the Yahoo! Buyer Protection
Program.
back to top
Shipping Info:
- Toner4sale.com now offers a low flat rate ground shipping charge of $9.99 for all domestic orders (excludes Hawaii and Alaska). Flat rate shipping means that we currently charge a single rate, $9.99, per order. Doesn't matter how much you order.
-
Telephone orders (non-automated internet shopping) $3.00 handling fee will be added.
- No sales tax outside California!*
8.75%. California Sales Tax applies for items shipped to California.
All shipping fees and charges will be automatically calculated and displayed
after you have entered your shipping information and selected your shipping
method.
Most in stock orders usually are shipped same day when
ordered by 3:00pm Pacific Time. When calculating delivery, remember to only count working
business days. Exclude
Saturdays, Sundays and non-working holidays.
American Samoa, Canada, Guam:
You will receive a shipping quote by phone or e-mail
prior to shipment.
UPS / Fedex ground is
available for orders shipped to Alaska, Hawaii and Puerto Rico.
All orders are shipped FedEx,
UPS, DHL and USPS First Class & Priority Mail as its primary carriers. The
choice of carrier for your particular order will be made based on size/weight
of package and delivery location. We reserve the right to select any carrier
to ensure the fastest delivery.
When your order is shipped, you
will receive an email with the tracking number.
Our
Shipping Methods:
- Next Day Air Early AM : Overnight delivery by 10:30 am next business
day.
- Next Day Air : Overnight delivery by 12:00 pm the next business day.
- Next Day Air Saver : Overnight delivery by 3:00 p.m. the next business
day to primary delivery areas.
- 2 Day Air : Delivery by 5:00 pm on the second business day throughout the
U.S.
- 3 Day Service : Delivery by the end of the third business day throughout
the U.S.
- Ground : Delivery Monday through Friday within 1-6 business days, All 50
states and Puerto Rico
* Delivery time and availability may vary based upon origin and destination.
back to top
Our Warranty
Exceeding Your Expectations
Defective Returns: We offer a 30 day money back guarantee and 6 months replacement warranty on
our compatible products.
Toner4sale is to ensure you are completely satisfied with your purchase. For
this reason, we have established the following customer-friendly return
policies.
How to Exchange or Return a Product
Please notify us by email if you are returning an item so we can issue you a
return authorization number(RAN). To ensure
seamless processing, no product returns will be accepted without a RAN.
Please includes all of the information below and send us email to request
RAN: info@toner4sale.com
- Full Order Number
- Item Name
- Return Quantity
- Reason for Return
Upon your request, you will be issued an RA # via
email within 48 hours.
Once you have received your RA #, please write it clearly outside of the
box.
Wrap the package securely. Please use original packaging to return your
order (if possible).
Attach your name and return
address.
Ship to the address
indicated below:
Toner4sale.com Returns
Attn: RA # (please include your RA # here)
8 Buchanan
Irvine, CA 92620
It takes 2-3 business days for
us to process and re-ship or issue credit once we receive the product. We will
notify you when a credit is issued to your account or replacement shipped. No cash refund after 30 days from shipment date.
Original name brand cartridges (OEM) are covered by their respective manufacturer's
warranties, and not the Toner4sale.com. If you have a defective OEM item, please contact the Original
Manufacturer to
verify the manufacturer's warranty. We do not accept returns of open any OEM
cartridges, unless we made a mistake and shipped the wrong product. We do not replace or exchange OEM items , as we do not manufacture these items, and have no control over defects of material or workmanship that occur in these OEM products
Any returns that are not warranty issues will be subject to a minimum of 35% restocking fee. Any wrong items must be returned for a refund or exchange within 30 days of delivery.
Open the wrong order item package will automatically disqualify the package for return. We will not issue refunds to customer.
All shipping charges are paid to the shipping company, thus we do not refund any shipping charges that has been used. Due to our extremely low prices, customer is responsible for return shipping charges to Toner4sale. We only pay for the warranty replacement shipping cost. It is our policy that no replacement or credit will be given if the cartridge is less than 60% full when returned. This policy
provides ample and fair testing to meet product satisfaction. All defective returns must be approved by our certified technician.
back to top
Disclaimer:
Despite our efforts to ensure that the information on our website is accurate,
complete and current, there may be instances when information about a product
contains inaccurate or incomplete data, including data about the product's
price or availability. We make no warranty or guarantee that the information
on our website is error-free, complete, or current. We reserve the right to
correct errors and/or update the content on our website at any time without
notice. By accepting charges of any products made from Toner4sale.com,
customers (buyers) agree to be bound by the terms and conditions listed on all Toner4sale.com store policies
above.
| |
|
|
